This article investigates the structure and functions of organizational trust, examining the content of employees’ subjective notions about organizational trust and it’s role in organization’s functioning. The combination of direct (R.B.Shaw’s trust assessment survey) and indirect (the semantic differential scale; the content-analysis of the checklist of trust structural components) methods was used. Using data on 378 employees of different organizations (commercial, medical, educational) we distinguished subjective images of organization in groups with opposite estimation of organizational trust’s level. The study indicated that organizational trust’s structure is not linear, and exposed two main functions of high level of organizational trust – idealization and positive emotional estimation both of actual organization (that is currently place of employment). Obtained data provide basis for express-diagnostic of trust in organization and might be used for design of psychological training aiming high organization’s efficacy.
Received: 05/11/2016
Accepted: 06/20/2016
Pages: 94-104
DOI: 10.11621/npj.2016.0209
Keywords: psychology of labour;
organizational trust;
notions;
psychosemantics;
content analysis;
Available Online: 08/30/2016
The report presents a summary of the conference on the status and problems of modern Russian Applied Psychology. Summary and suggestions of participants in each of the seven sessions are presented.
The reconstruction of representations of M.Lomonosov on the psychological components of working conditions and quality of the working man based on his work is shown. The specific features of the scholar which determined his significant contribution to the development of scientific statements that can be attributed to the field of labour psychology are outlined. These provisions are presented in the systematic form supported by numerous quotations from the works of M. Lomonosov.