ISSN 2079-6617 (Print)
ISSN 2309-9828 (Online)
Organiza tion of psychological services at the FSBI “FCB&N” FMBA of Russia in the context of re-profi ling

Organiza tion of psychological services at the FSBI “FCB&N” FMBA of Russia in the context of re-profi ling

PDF (Rus)

Recieved: 09/13/2020

Accepted: 07/24/2021

Published: 11/30/2021

Keywords: psychological service; psychological assistance; reprofi ling of rehabilitation center; new coronavirus infection

p.: 50-62

DOI: 10.11621/npj.2021.0305

Available online: 30.11.2021

To cite this article:

Ivanova Elena G., Mikadze Yuri V., Gordeev Mihail N., Ivanova Galina E., Valentina V. Barabanshchikova , Yury. P. Zinchenko . Organiza tion of psychological services at the FSBI “FCB&N” FMBA of Russia in the context of re-profi ling. // National Psychological Journal 2021. 3. p.50-62. doi: 10.11621/npj.2021.0305

Copied to Clipboard

Issue 3, 2021

Ivanova Elena G. Pirogov Russian National Research Medical University

Mikadze Yuri V. Lomonosov Moscow State University, Federal Center for Brain and Neurotechnologies, Moscow, Russia, Pirogov Russian National Research Medical University

Gordeev Mihail N. Federal Center for Brain and Neurotechnologies, Moscow, Russia, Milton Erickson Moscow Institute of Psychology and Psychotherapy

Ivanova Galina E. Federal Center for Brain and Neurotechnologies, Moscow, Russia

Valentina V. Barabanshchikova Lomonosov Moscow State University

Yury. P. Zinchenko Lomonosov Moscow State University


Relevance (context) of the subject of the article. Many fi rstline healthcare workers feel high levels of stress due to excessive workload, problems of adapting to new conditions, fear of infection and discrimination and feeling of inadequate support while working with coronavirus infection. Also, an additional burden is placed on the medical staff due to increased anxiety for their health and patients who are afraid to die. On the other hand, the presence of psychologists in the staff of the institution allows them to perform new work tasks, adhering their specialty and workplace.

The aim of the study is to identify the most effi cient new types of work for a medical psychologists in the FSBI “FCB&N” FMBA of Russia functioning as an infectious diseases hospital.

Description of the research progress. The study was conducted from April to June 2020 and included informational, methodological, diagnostic and advisory forms of work, the content of which was revised depending on its relevance and the dynamics of interaction with target groups.

Research results. Th e most popular and eff ective types of work turned out to be psychological counseling for patients in the “red” zone, work with relatives at the transfer point and remote monitoring of the medical staff condition, the latter being on duty at the exit from the “red” zone and leading a group of patients via WhatsApp. The opportunities for emergency contact with a psychologist, the availability of several methods of communication and regular monitoring of the psychological state of medical staff signifi cantly reduced the level of distress and its consequences.

Conclusions. Creating conditions for organizing psychological assistance in an institution reorientated to work with a new coronavirus infection is an important task to reduce the stress level of medical staff , overcome the nonadaptive behavior of patients and their relatives, as well as preserve resources of the institution’s psychologists.


Aizenstein, A.D., Volovik, D.D., Abdurakhmanov, R.A., Kirova, I.A., Korneva, A.A., Gordeev, M.N., Mikadze, Yu.V., Ivanova, G.E. (2020). Features of providing psychological assistance to relatives in an infectious hospital when working with COVID-19. Vestnik vosstanovitel’noj mediciny (Bulletin of Restorative Medicine), 6(100), 4–13. doi: 10.38025 / 2078-1962-2020-100-6-4-13. (in Russ.).

Shurupova, M.A., Abdurakhmanov, R.A., Eseikina, L.I., Kuteinikova, T.V., Popova, D.A., Pchelintseva, E.S., Rusetskaya, S.V., Khlyupina, E.A., Ivanova, E.G., Mikadze, Yu.V., Gordeev, M.N., Ivanova, G.E. (2020). Psychological assistance to employees in the context of the conversion of the federal center to work with patients with COVID-19. Vestnik vosstanovitel’noj mediciny (Bulletin of Restorative Medicine), 4(98), 99–108. doi: 10.38025 / 2078-1962-2020-98-4-99-108. (in Russ.).

Vel’tishchev, D.Yu. (2018). Diagnostics and treatment of generalized anxiety disorder (literature review). Sovremennaya terapiya psihicheskih rasstrojstv (Modern therapy of mental disorders), 3, 26–37. doi: 10.21265/PSYPH.2018.46.16769. (in Russ.).

Vodop’yanova, N.E., & Starchenkova, E.S. (2017). Burnout syndrome. Diagnostics and prevention: a practical guide. Moscow: Izdatel’stvo YUrajt. (in Russ.).

Tunde Simeon, Amosun, Chu, Jianxun, Olayemi Hafeez, Rufai et al. (2021). WeChat usage during COVID-19 pandemic lockdown: the mediating role of online self-disclosure on quality of friendship and well-being. Global Knowledge, Memory and Communication. Retrieved from (review date: 20.03.2021). doi:

Barzilay, R., Moore, T.M., Greenberg, D.M. et al. (2020). COVID-19-related stress, anxiety and depression during the pandemic in a large population enriched for healthcare providers. Translational Psychiatry, 10, 291. doi: 10.1038/s41398-020-00982-4

Cai, H., Tu, B., Ma, J. et al. (2020). Psychological Impact and Coping Strategies of Frontline Medical Staff in Hunan Between January and March 2020 During the Outbreak of Coronavirus Disease 2019 (COVID-19) in Hubei, China. Medical science monitor: international medical journal of experimental and clinical research, 26. (Retrieved from pmc/articles/PMC7177038/ (review date: 20.03.2021). doi: 10.12659/MSM.924171

Chen, Q., Liang, M., Li, Y. et al. (2020). Mental health care for medical staff in China during the COVID-19 outbreak. Lancet Psychiatry, 7(4). (Retrieved from (review date: 20.03.2021). doi: 10.1016/S2215-0366(20)30078-X

Chinese Mental Health Association (2020). Guidelines for Public Psychological Self-Help and Counselling for COVID-19. Beijing: People’s Medical Publishing House.

Chinese Society of Psychiatry (2020). Expert consensus on managing pathway and coping strategies for patients with mental disorders during prevention and control of serious and outbreak infectious diseases (novel coronavirus pneumonia). Chinese Journal of Psychiatry, 53, 78–83. doi: 10.3760/cma.j.cn113661-20200219-00039

Di Monte, C., Monaco, S., Mariani, R. et al. (2020). From Resilience to Burnout: Psychological Features of Italian General Practitioners During COVID-19 Emergency. Frontiers in Psychology, 2 (11). (Retrieved from (review date: 20.03.2021). doi: 10.3389/fpsyg.2020.567201

Jalili, M., Niroomand, M., Hadavand, F. et al. (2021). Burnout among healthcare professionals during COVID-19 pandemic: a cross-sectional study. International archives of occupational and environmental health, 1–8. (Retrieved from (review date: 23.04.2021). doi: 10.1007/s00420-021-01695-x

Kang, L., Li, Y., Hu, S. et al. (2020). Th e mental health of medical workers in Wuhan, China dealing with the 2019 novel coronavirus. Lancet Psychiatry, 7(3), 14. doi: 10.1016/S2215-0366(20)30047-X

Kang, L., Wang, G., Liu, Z. (2021). Targeted long-term mental health services in Wuhan dealing with COVID-19. European Archives of Psychiatry and Clinical, 271, 397–399. doi: 10.1007/s00406-020-01178-z

Kiani Dehkordi, M., Sakhi, S., Gholamzad, S. et al. (2020). Online Balint groups in healthcare workers caring for the COVID-19 patients in Iran. Psychiatry Research, 290. (Retrieved from (review date: 23.04.2021). doi: 10.1016/j.psychres.2020.113034

Kroenke, K., Spitzer, R.L., Williams, J.B. et al. Anxiety disorders in primary care: prevalence, impairment, comorbidity, and detection. Annals of internal medicine, 146(5), 317–325. doi: 10.7326/0003-4819-146-5-200703060-00004

Li, W., Yang, Y., Liu, ZH. et al. (2020). Progression of Mental Health Services during the COVID-19 Outbreak in China. International Journal of Biological Sciences, 16(10), 1732–1738. doi: 10.7150/ijbs.45120

Liu, S., Yang, L., Zhang, C. et al. (2020). Online mental health services in China during the COVID-19 outbreak. Th e lancet. Psychiatry, 7(4), 17–18. doi: 10.1016/S2215-0366(20)30077-8

Luo, D., Liu, Q., Chen, Q. et al. (2021). Mental Health Status of the General Public, Frontline, and Non-frontline Healthcare Providers in the Early Stage of COVID-19. Front Psychiatry, 12. (Retrieved from (review date: 20.03.2021). doi: 10.3389/fpsyt.2021.553021

Sahin, T., Aslaner, H., Eker, O.O. et al. (2020). A Questionnaire Study Eff ect of COVID-19 Pandemic on Anxiety and Burnout Levels in Emergency Healthcare Workers. International Journal of Medical Science and Clinical Invention, 7(09), 4991–5001.

Seventy Th ird World Health Assembly and Resolution 73.1 on the COVID-19 response. 2020. (Retrieved from les/WHA73/A73_CONF1Rev1-en.pdf (review date: 07.06.2020).

Shanafelt, T, Ripp, J, Trockel, M. Understanding and Addressing Sources of Anxiety Among Health Care Professionals During the COVID-19 Pandemic. (2020). JAMA, 323(21), 2133–2134. doi: 10.1001/jama.2020.5893

Shen, Z., & Wang, H. (2020). Handbook of Psychological Protection for Primary and Middle School Students and Parents during the Epidemic. Shanghai: East China Normal University Press.

Spitzer, R.L., Kroenke, K., Williams JB.W. et al. (2006). A Brief Measure for Assessing Generalized Anxiety Disorder: Th e GAD-7. Archives of Internal Medicine, 166(10), 1092–1097. doi: 10.1001/archinte.166.10.1092

Wang, Y., Zhao, X., Feng, Q. et al. (2020). Psychological assistance during the coronavirus disease 2019 outbreak in China. Journal of Health Psychology, 25(6), 733–737. doi: 10.1177/1359105320919177

Yang, Y., Li, W., Zhang, Q. et al. (2020). Mental health services for older adults in China during the COVID-19 outbreak. Lancet Psychiatry, 7(4), 19. doi: 10.1016/S2215-0366(20)30079-1

Zhang, J., Wu,W., Zhao, Х. et al. (2020). Recommended psychological crisis intervention response to the 2019 novel coronavirus pneumonia outbreak in China: a model of West China Hospital. Precision Clinical Medicine, 3(1), 3–8. doi:

Zhao, X., & Liu Z. (2020). Anti-Epidemic Relief-Pandemic Psychological Self-Help Rescue for All. Shanghai: Shanghai Scientifi c & Technical Publishers.

Zhou, X. (2020). Psychological crisis interventions in Sichuan Province during the 2019 novel coronavirus outbreak. Psychiatry Research, 286, 112895. doi: 10.1016/j.psychres.2020.112895

Xiang, Y.T., Yang Y., Li W. et al. (2020). Timely mental health care for the 2019 novel coronavirus outbreak is urgently needed. Lancet Psychiatry, 7(3), 228–229. doi: 10.1016/S2215-0366(20)30046-8

Xiang Y.T., Zhao, Y.J., Liu, Z.H. et al. (2020). Th e COVID-19 outbreak and psychiatric hospitals in China: managing challenges through mental health service reform. International journal of biological sciences, 16(10), 1741–1744. doi: 10.7150/ijbs.45072

Xiao, C. (2020). A novel approach of consultation on 2019 novel coronavirus (COVID-19)-related psychological and mental problems:
structured letter therapy. Psychiatry Investigation, 17(2), 175–176. doi: 0.30773/pi.2020.0047

To cite this article:

Ivanova Elena G., Mikadze Yuri V., Gordeev Mihail N., Ivanova Galina E., Valentina V. Barabanshchikova , Yury. P. Zinchenko . Organiza tion of psychological services at the FSBI “FCB&N” FMBA of Russia in the context of re-profi ling. // National Psychological Journal 2021. 3. p.50-62. doi: 10.11621/npj.2021.0305

Copied to Clipboard