Pages: 95-103
Keywords: user satisfaction; image of software product; web sites; ergonomic design; usability engineering; questionnaires; psychodiagnistic validization
Degtyarenko, Ivan A. (2012). Score user satisfaction with the work of a website. National Psychological Journal, (1) , 95-103.
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CopyOPUS technique developed by the authors can be used to evaluate user satisfaction in the frame of web site development and adoption in organizations. A full psychometric validization of the technique has been performed.
Degtyarenko, Ivan A. . Score user satisfaction with the work of a website. // National Psychological Journal 2012. 1. Pages95-103. doi:
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