ISSN 2079-6617 (Print)
ISSN 2309-9828 (Online)
Национальный психологический журнал

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usability engineering

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Degtyarenko I. A., Leonova A. B. (2012). Score user satisfaction with the work of a website. National Psychological Journal, 1(7), 95-103

OPUS technique developed by the authors can be used to evaluate user satisfaction in the frame of web site development and adoption in organizations. A full psychometric validization of the technique has been performed.

Pages: 95-103

Keywords: user satisfaction; image of software product; web sites; ergonomic design; usability engineering; questionnaires; psychodiagnistic validization;

By: ;